At Universal Properties, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Universal Properties collects, uses, stores, and protects your information when you visit our website, contact us, submit a property enquiry, request a site visit, or use our real estate services.
By using our website or sharing your information with us, you agree to the practices described in this Privacy Policy.
1. About Universal Properties
Universal Properties is a real estate services company assisting with residential and commercial properties, including flats, plots, builder floors, farmhouses, agricultural land, and other real estate opportunities.
We assist property buyers, sellers, investors, and other customers with property-related information, enquiries, consultations, and site visits.
2. Information We Collect
We may collect information that you voluntarily provide to us when you interact with our website or contact Universal Properties.
This information may include:
- Full name
- Mobile or telephone number
- Email address
- WhatsApp number
- Property preferences
- Preferred location
- Budget or investment requirements
- Information submitted through enquiry or contact forms
- Site-visit requests
- Messages, questions, or other information you voluntarily provide
- Any other information you choose to share with us
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate location information
- Date and time of website visits
- Referring website or source
- General website usage information
3. How We Use Your Information
Universal Properties may use the information collected from you for legitimate business and customer-service purposes, including:
- Responding to property enquiries
- Providing information about available properties
- Understanding your property requirements
- Arranging property site visits
- Providing real estate consultation
- Communicating regarding properties, offers, or services
- Following up on your enquiries
- Improving our website and user experience
- Understanding website traffic and visitor behaviour
- Maintaining website security
- Preventing fraudulent or unauthorized activity
- Managing our customer relationships
- Sending relevant communications where permitted by applicable law
We may use your information to contact you by phone, email, WhatsApp, or other communication methods when necessary to respond to your enquiry or provide requested services.
4. Property Enquiries and Site Visit Requests
When you submit an enquiry regarding a residential property, commercial property, flat, plot, builder floor, farmhouse, agricultural land, or any other real estate opportunity, we may use the information provided by you to understand your requirements and assist you with suitable property options.
If you request a property site visit, we may use your contact information to coordinate the visit and communicate relevant details with you.
Submitting an enquiry does not obligate you to purchase or invest in any property.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and improve the overall user experience.
Cookies may help us understand:
- Which pages visitors view
- How visitors navigate our website
- How our website is being used
- General website traffic and performance
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Analytics and Third-Party Services
We may use third-party services such as website analytics, advertising, communication, hosting, security, or other technology providers to operate and improve our website and services.
These third-party providers may collect or process certain information according to their own privacy policies and applicable laws.
Where applicable, such services may include analytics, advertising platforms, social media platforms, website hosting providers, communication services, and other technology providers used by Universal Properties.
7. Sharing of Information
Universal Properties does not sell or rent your personal information to third parties.
We may share information where reasonably necessary with:
- Service providers who help us operate our website or business
- Technology, hosting, analytics, or communication providers
- Property developers, builders, or property representatives when necessary to respond to your enquiry or provide requested property information
- Professional advisers where reasonably necessary
- Government authorities, regulators, or law-enforcement agencies when required by applicable law
- Other parties where you have provided consent or where disclosure is necessary to protect our legal rights or prevent misuse of our services
We only seek to share information where there is a legitimate business, legal, or service-related reason to do so.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
10. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request information about the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain forms of processing
- Request that we stop or limit certain communications
To exercise a privacy-related right or request, you may contact Universal Properties using the contact information provided below.
11. Marketing Communications
If you provide your contact information through our website, enquiry forms, advertisements, WhatsApp, phone, email, or other communication channels, Universal Properties may contact you regarding your property enquiry or related real estate services.
Where required by applicable law, we will obtain appropriate consent before sending promotional communications.
You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe or opt-out option.
12. Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
13. External Links
Our website may contain links to third-party websites, social media platforms, property portals, or other external services.
Universal Properties is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policies of those websites before providing them with your personal information.
14. Real Estate Information Disclaimer
Property information, including availability, pricing, specifications, photographs, location details, amenities, and other property-related information, may be subject to change.
Universal Properties makes reasonable efforts to provide accurate and updated information; however, visitors should independently verify important property details before making any purchase, investment, or financial decision.
A property enquiry or communication with Universal Properties does not constitute a guarantee of property availability, pricing, approval, possession, returns, or any other specific outcome.
15. Changes to This Privacy Policy
Universal Properties may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
Any updated version will be published on this page with the revised “Last Updated” date.
We encourage visitors to review this page periodically.
16. Contact Universal Properties
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, don’t hesitate to get in touch with us.
Universal Properties
Email: [info@theuniversalproperties.com]
Phone: [9873470092, 8383934032]
Website: [theuniversalproperties.com]
Business Address: [Sector- 86, Princess Park, Faridabad (Haryana) – 121007]
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.
17. Consent
By using the Universal Properties website and submitting your personal information through our website or other communication channels, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.
Universal Properties – Your Trusted Real Estate Partner